Terms of Service
1. Controller / Service Provider
Legal entity: PT. TECHNO CAPITAL INDONESIA
Support (Telegram): @lunnaya_care
2. The Service
The Service provides informational content and tools related to lunar calendar information and optional personal cycle tracking features. It is available through the WooMoon mobile apps (iOS/Android), a web app, and a Telegram bot.
The Service includes "Lunar Oracle," an AI-generated reflective chat. Its responses are produced by an automated AI model (Google Gemini acting as a processor) and are intended for reflection and general well-being only.
Medical & AI disclaimer:
- The Service — including the Lunar Oracle — is not medical, psychological, or psychiatric advice, diagnosis, or treatment.
- AI-generated responses may be inaccurate or incomplete; do not rely on them for important decisions.
- You should consult a qualified professional for medical or mental-health decisions.
- The Lunar Oracle is not a crisis or emergency service. If you are in danger or in crisis, contact local emergency services or a crisis hotline immediately.
3. Eligibility
You must be at least 16 years old to use the Service (or have permission of a parent/guardian if required by your local laws).
4. Accounts
You may use the Service through the WooMoon mobile apps (with an email-based account), a web app, or Telegram. Where you use Telegram, your Telegram account is managed by Telegram under Telegram's own terms and policies, and we may process certain Telegram identifiers (such as user ID) to provide the Service.
5. Paid Features and Billing
Some features require an active subscription. The payment method depends on the channel you use:
- WooMoon mobile app (iOS): auto-renewable subscriptions via the Apple App Store (see Section 14).
- Web app: card and other methods shown on the paywall screen, processed by our payment providers.
- Telegram: Telegram Stars (XTR) in-app payments, processed by Telegram.
We do not receive your payment card details. Access is granted after the relevant provider confirms a successful payment. The methods available to you are always disclosed on the paywall screen before purchase.
6. Cancellation
- App Store subscriptions: manage or cancel via your Apple ID settings; auto-renewal and refunds follow Apple's policies (see Section 14).
- Telegram Stars and web payments: cancellation and refund availability depend on the relevant provider's policies and applicable laws.
- If you believe you were charged in error, contact Support: @lunnaya_care.
7. Prohibited Use
You agree not to:
- use the Service for unlawful purposes;
- interfere with or disrupt the Service;
- attempt to access the Service using automated scraping, abusive rates, or reverse engineering;
- impersonate another person or misrepresent your identity;
- attempt to manipulate, jailbreak, or bypass the AI's safeguards (including prompt injection), or use the Lunar Oracle to generate unlawful, harmful, hateful, or sexually explicit content;
- rely on AI-generated responses as professional medical, psychological, legal, or financial advice.
8. Service Availability
We may modify, suspend, or discontinue the Service (in whole or part) at any time. We will make reasonable efforts to avoid disruption, but uptime is not guaranteed.
9. Intellectual Property
All content, branding, and software for the Service are owned by or licensed to PT. TECHNO CAPITAL INDONESIA, except where noted.
10. Limitation of Liability
To the maximum extent permitted by law:
- the Service is provided "as is" and "as available";
- we are not liable for indirect, incidental, special, consequential, or punitive damages;
- our aggregate liability for any claim relating to the Service is limited to the total amounts paid by you to us in the 12 months preceding the claim.
Some jurisdictions do not allow certain limitations; in that case, the limitations apply to the extent permitted by law.
11. Termination
We may restrict or terminate access to the Service if we reasonably believe you violated these Terms or if it is necessary to protect the Service or other users.
12. Governing Law and Disputes
Governing law: Republic of Indonesia, excluding conflict of laws rules.
Dispute resolution: good-faith negotiation; if unresolved within 30 days, competent courts of the Republic of Indonesia.
If you are located in the EU/EEA/UK, additional mandatory consumer protections may apply and are not limited by this section.
13. Changes to These Terms
We may update these Terms. The "Last updated" date will change. Continued use after changes means you accept the updated Terms.
14. Mobile app subscriptions (iOS/Android)
When you purchase a subscription via Apple App Store or Google Play Store, the following apply:
- Subscriptions auto-renew at the end of each billing period unless cancelled at least 24 hours before the end of the current period.
- Price and renewal period are shown at the moment of purchase within the app.
- Cancellation: manage via your Apple ID settings (iOS) or Google Play Subscriptions (Android). We cannot cancel your subscription on your behalf.
- Refunds are handled by Apple / Google per their store policies; we forward refund notifications and may revoke access accordingly.
- Mobile subscriptions are independent of our Telegram bot / web PWA subscriptions. You cannot hold two paid subscriptions simultaneously — the app will prevent a second purchase while another channel's subscription is active.